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Frequently Asked Question

Any inquiries and feedback from customers, we will respond patiently and meticulously.

  • Q. 1.How long can we get a reply after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry within working days.

  • Q. 2.Are you a direct manufacturer or a trading company?

    We are a direct manufacturer, and we also have our self-export right, we produce and sell ourselves.

  • Q. 3.What products you can provide?

    We mainly produce Christmas lighting products.

  • Q. 4.Which application fields are your products involved in?

    Our products cover almost a dozen countries and regions including Germany, the United States, and Italy. The products are mainly used for festive decoration of courtyards, interiors, large squares, and parks.

  • Q. 5.Can you customize products?

    Yes, we can develop and produce products according to the drawings or samples provided by customers.

  • Q. 6.What is the production capacity of your company?

    We have several automatic production lines with an annual output of 1 billion LED bulbs and lamp beads, which can meet the purchasing requirements of buyers.

  • Q. 7.How many employees does your company have and how many technicians are there?

    The company currently has more than 350 employees, including more than 10 professional and technical personnel, 5 engineers, and 30 management personnel.

  • Q. 8.How can you ensure the quality of your products?

    Firstly, we will have corresponding inspections after each process. For the final product, we will do 100% inspection according to customer requirements and international standards. Then, we have advanced and complete testing equipment in the industry: spectrum analyzer, constant temperature and humidity meter, universal tensile testing machine, sprinkler, etc.

    The above equipment can ensure to provide customers with high-quality final products, and at the same time, it can meet the comprehensive inspection requirements of customers for the material.

  • Q. 9.What is the payment method?

    According to the International export regulation, the payment method can be L/C and T/T.

  • Q. 10.How will the goods be delivered to customers?

    We usually ship by sea. We are at Zhejiang, Taizhou. We are only 120 kilometers away from Ningbo port. It is very convenient to export by sea.

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